Politique d’expédition

Shipping Policy

Last updated: June 2026

Free Worldwide Shipping

We offer free shipping on all orders. No minimums, no exceptions.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.

Delivery Times

United States: 10–18 business days
International: 14–30 business days (varies by destination)

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package at any time through the carrier's website.

Customs and Import Duties

For international orders outside the United States, customs fees, duties, or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at hello@gearelo.com. We will work with the carrier to locate your package or arrange a resolution.

Wrong Address

Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.

Contact

Wojciech Zgłobica Firma Handlowo Usługowo Produkcyjna "ELWO" (trading as Gearelo)
ul. Orzeszkowej 2, 39-200 Dębica, Poland
Email: hello@gearelo.com
Phone: +48 532 166 164